Terms of service

Terms of Service

By using our website or purchasing from our store, you agree to these terms.

1. Orders & Pricing Prices are listed in your selected currency. We reserve the right to cancel any order due to pricing errors, suspected fraud, stock unavailability, or payment processing issues. If your order is canceled after payment has been processed, a full refund will be issued to your original payment method.

2. Shipping Delivery times are estimates and not guaranteed. We are not responsible for carrier delays, customs delays, import duties, or orders lost or misdelivered due to incorrect shipping details provided at checkout.

3. Returns & Refunds Returns, exchanges, and refund requests are governed by our Refund Policy.

4. Product Use & Safety Guidelines

  • Power Source & Heating: Use only compatible, certified power banks or power adapters as specified in the product instructions. Disconnect the power source immediately when the heated wearable blanket is not in use or before storing it.

  • Safe Usage: Do not fold, bunch, or apply heavy pressure over active heating zones while powered on, as this may cause localized overheating. Do not use while sleeping, and keep out of reach of unattended young children, pets, or individuals insensitive to heat.

  • Care & Washing: Always disconnect and remove any external power bank before cleaning, and follow the specific washing and drying instructions provided with the product to avoid damaging internal wiring and heating elements.

5. Intellectual Property All content on this website—including text, graphics, logos, product photography, and designs—is the property of our company or its content suppliers and is protected by applicable intellectual property laws. Unauthorized reproduction, distribution, or commercial use of any materials from this site is prohibited.

6. Limitation of Liability To the maximum extent permitted by applicable law, our company and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or website. Our maximum liability shall not exceed the purchase price paid for the specific product. Nothing in these terms excludes or limits any consumer rights that cannot be waived under applicable local laws.